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Why can’t we offer PayPal as a method of payment?

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CBD breaks the terms of US policy!

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I run a vape shop directory and we have had a listing from a vape shop in the United States that also sells CBD products. A Month later, PayPal has written to use to say that our account has been restricted and have asked us to remove PayPal as a payment method from our vape shop directory. We do not sell CBD products such as CBD oil. We only provide marketing services to CBD companies. I have checked out Holland & Barrett – the UK’s Leading Health Retailer and if you take a close look, you will see that they sell a fairly extensive range of CBD products, specifically CBD oil and they also happen to accept PayPal as a payment method. It appears that PayPal is applying double standards to different companies. As a result of this restriction, I can no longer accept PayPal on my CBD-related website. This has restricted my payment options and now, I am heavily reliant on Cryptocurrency payments and direct bank transfers. I have consulted a solicitor from a Magic Circle law firm in London and they said that what PayPal is doing is entirely illegal and discriminatory as it should be applying a uniform standard to all companies. I am yet to consult another lawyer from a US law firm in London to see what PayPal’s legal position is in the United States. In the meantime, I would be highly appreciative if anyone here could provide me with alternative payment processors/merchants that work with CBD companies.

PayPal does NOT Allow CBD related payments!

Speaking to their owner Warren, they stated:

Launched in 2009, this company is a full merchant service solution provider, while they offer their services to CBD brands.

However, there was a positive note at the end. They had this policy because at the time it was set, CBD was a schedule 1 drug, whereas now they know it isn’t, they will undoubtedly change the rule at some point in the future. Without the threat of them receiving large fines, the door is ajar, we just need someone to push hard enough.

Square

As of October 2019, Square have also started opening up payment processing for CBD products, following an announcement at a conference. They do state that there is a very strict level of due diligence taken on the companies that are selling, but that they are relaxing their rules, charging CBD sellers 3.9% in the US and an extra 10 cents per transaction for swipe, tap and dip payments.

I’m sure you must be scratching your head wondering what options you have left! Well I’ve listed below all the different CBD Payment Gateway options for you to consider and tried to list all of the associated costs.

While some brands allow other forms of hemp products to be sold, a representative from Stripe has stated “we impose a blanket ban on the sale of any products related to marijuana, including hemp and CBD oil.”

But I had an issue with this. You see, if you were to go onto Holland & Barrett, Boots or Lloyds Pharmacy, you will find you can purchase CBD oil using PayPal. It would appear one set of rules is being applied to them which doesn’t meet their Acceptable Use Policy. I enquired about this matter, but the response I got was: