Did not leave a voicemail. Called back – the message says “Thank you for calling Voice Log”. They are attempting to do something for Charter because I just signed up. The Voice Log website says “VoiceLog offers automated third party verification solutions.”
Authorized Switching Methods
Your telephone service cannot legally be switched from your existing authorized telephone company to a new company unless the new company verifies the switch by one of the following methods:
This is not a scam. Look up FCC guidelines for third party verifications. This is protecting you, the consumer, from being slammed.
uses an independent third party to verify your oral authorization to switch;
provides and obtains your signature on a letter that indicates, in writing, that you want to switch authorized telephone companies; or
provides a toll-free number that you can call to confirm the order to switch authorized telephone companies.
NOTE: The Communications Act and FCC slamming rules make telephone companies responsible for the acts of their agents, including their telemarketers.
Last Friday, Governor Cuomo announced the internet, cable, and phone service provider was getting booted out of New York for failing to provide customers with the services it promised.
3 If you have a question, call the number on your bill.
The commission has given them six months to stop operating service for customers is not expected to be interrupted.
The Spectrum customer who flagged us on the scam calls says he was asked to verify the bank and routing information number his family uses to pay their cable bill.
Heres what you should do if you get a call from someone who says they’re from Spectrum/Charter Communications or your cable provider
“Special personal data,” includes, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health, data concerning sex life or sexual orientation of an individual, and data relating to criminal convictions and offenses.
Some of the Processing that the Company carries out may result in risks to privacy. Where Processing would result in a high risk to individual’s rights and freedoms, the Company will carry out a Data Protection Impact Assessment (DPIA) to determine the necessity and proportionality of processing. The DPIA will consider the purposes for which the activity is carried out, the risks for individuals and the measures that can be put in place to mitigate those risks.
Manage your home phone from anywhere, at home or on the go with Voice Online Manager, available at no extra cost for customers with Spectrum Voice.
With Caller ID from from Spectrum Voice, any incoming caller’s phone number and name, if available, are displayed on a caller ID unit before you answer the call.
When you’re on the phone and someone else is calling, it’s nice to know who it is. Call Waiting with Caller ID from from Spectrum Voice allows you to see who’s calling and you can decide whether or not to answer it.
No need to memorize phone numbers when you can program up to 8 numbers for fast, one-digit dialing.
If a complaint remains unresolved, EU residents should contact the state or national data protection authority in the jurisdiction where they reside for resolution. A listing of the EU Data Protection Authorities (DPAs) is located at: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm. Individuals in Switzerland should contact the Swiss Federal Data Protection and Information Commissioner (the Commissioner) for resolution. Information regarding the Commissioner is located at: https://www.edoeb.admin.ch/?lang=en.